Legal notice
Brand
Zen.eyewear
Seller
Lehmans Co., Ltd.
Address and phone number
We will disclose these without delay upon request.
To request disclosure, please contact us through the CONTACT page.
Contact
Please contact us through the CONTACT page.
Business hours
Irregular (no fixed closing days)
Prices
Prices are as shown on each product page (including Japanese consumption tax).
Shipping fees may apply in addition to the product price. You can check the shipping fee at checkout.
For orders shipped outside Japan, import duties and taxes are payable by the recipient on delivery.
Payment methods and timing
You can use the payment methods shown at checkout.
We accept credit cards, Shop Pay, Apple Pay, Google Pay and more.
Payment is finalized when your order is confirmed.
Delivery
Orders are generally shipped within 3 business days after the order and payment are confirmed.
Pre-order items, items not yet released, and other items with a separately specified shipping date are shipped according to the schedule shown on each product page.
Returns and exchanges
Except where an item is defective or differs from what you ordered, we do not, in principle, accept returns or exchanges for personal reasons.
If there is a problem with your item, please contact us through the CONTACT page within 7 days of delivery.